Mac Keychain Microsoft Teams Cache
Skype for Business 2016 for Mac In the Finder menu, click Go, then Go to Folder. Type /Library and press Go Delete the following files. Jan 15, 2020 Use Microsoft Edge settings to save user name and password information and save time when signing in to websites. Learn how to keep in touch and stay productive with Microsoft Teams and Office 365, even when you’re working remotely. Save or forget passwords in Microsoft Edge. Content provided by Microsoft.
After you or your Mac administrator resets the password of your macOS user account, your Mac might ask you to update your keychain password or enter the password of your login keychain. It might also tell you that the system was unable to unlock your login keychain. That's because your login keychain is still using your old password.
If you don't know your old password
If you don't know your old password, the solution is to create a new login keychain.
If you know your old password
If you know your old password, use that password to update your existing login keychain:
- Open the Keychain Access app, which is in the the Utilities folder of your Applications folder.
- From the list of keychains on the left side of the window, select 'login.'
- From the Edit menu in the menu bar, choose “Change Password for Keychain 'login.'”
- Enter the old password of your user account in the Current Password field. This is the password you were using before the password was reset.
- Enter the new password of your user account in the New Password field. This is the password you're now using to log in to your Mac. Enter the same password in the Verify field.
- Click OK when done, then quit Keychain Access.
Symptoms
In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.
Cause
This issue occurs because of the presence of duplicate tokens in the keychain.
Resolution
Mac Keychain Microsoft Teams Cache Download
To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:
Workaround
To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.
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Note
These steps affect all Office applications that use modern authentication.
Microsoft Keychain Password
Quit Outlook and all other Office applications.
Start Keychain Access by using one of the following methods:
- Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
- In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
In the search field in Keychain Access, enter Exchange.
In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.
In the search field, enter adal.
Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.
In the search field, enter office.
Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.
Quit Keychain Access.
Note
When you start Outlook, you are prompted to authenticate.