Microsoft Lync 2013 Para Mac
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Introduction
This article describes how to do a clean uninstallation of Microsoft Lync for Mac 2011.
Procedure
To cleanly uninstall Lync for Mac 2011, follow these steps:
Note
You may be able to avoid uninstalling Lync for Mac 2011 if you create a new profile on the Mac. If you contact Microsoft technical support, you may be asked to create the new profile as a troubleshooting step. If the issue is resolved by creating the new profile, it will be determined that the issue was caused by a corrupted profile.
Log on to your computer by using administrative credentials.
Exit Lync if it's running.
Drag the Lync application to the Trash.
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To remove your existing Lync preferences, delete the following files:
Users/username/Library/Preferences/com.microsoft.Lync.plist
Users/username/Library/Preferences/ByHost/MicrosoftLyncRegistrationDB.xxxx.plist
Users/username/Library/Logs/Microsoft-Lync-x.log Microsoft outlook updating local mac repair.
Note This file is present only if you turned on Lync Logging.
Users/username/Library/Logs/Microsoft-Lync.log
To remove all Lync files from your computer, delete the following folders in the Users/username/Documents/Microsoft User Data folder:
- Microsoft Lync Data
- Microsoft Lync History
Note
If you delete the Microsoft Lync History folder, you delete all conversations that are saved in the Conversation History.
In the Applications/Utilities folder, open Keychain Access.
- Delete any keychains on the left that resemble OC__KeyContainer__
.
- Delete any keychains on the left that resemble OC__KeyContainer__
See the following table for more information about the path locations that are used in Lync for Mac 2011.
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Folder path | Description |
---|---|
Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync Data | Contains information about the users who have logged into Lync for Mac 2011 on this user account. |
Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync History | Contains conversation history for the user currently logged in. |
Users/Home Folder/Library/Preferences/com.microsoft.Lync.plist | Contains application preferences for Lync. |
Users/Home Folder/Library/Caches/com.microsoft.Lync | Contains server names and endpoints from previous connections to Lync servers. |
More Information
To view the Lync for Mac 2011 deployment guide, go to the following Microsoft website: Lync for Mac 2011 Deployment Guide.
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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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