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• Mar 16, 2017  You need to enter just the email domain and cancel the Check Names dialog when it appears. The finished rule will look like the image on the right in Rules Wizard. While this rule trick works in Microsoft Outlook 2010 and up, it's not necessary as Outlook 2010 includes a rule for 'specific words in the senders address' which you can use instead.
• Nov 17, 2019  Describes an issue in which email messages aren't sent to the correct account when a profile has multiple accounts associated with it in Outlook. This issue occurs in an Office 365 environment. A resolution is provided.
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Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts. The easiest and most common rule to create is one that allows you to move an item from a certain sender or with certain words in the subject line to another folder. Expand your Outlook. We've developed a suite of premium Outlook features for people with advanced email and calendar needs. An Office 365 subscription offers an ad-free interface, custom domains, enhanced security options, the full desktop version of Office, and 1 TB of cloud storage.

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As the admin of an Office 365 organization, you might have company requirements to set up email forwarding for a user's mailbox. Email forwarding lets you forward email messages sent to a user's mailbox to another user's mailbox inside or outside of your organization.

Configure email forwarding

Before you set up email forwarding, note the following:

• Once you set up email forwarding, only new emails sent to the from mailbox will be forwarded.

• Email forwarding requires that the from account has a license. If you're setting up email forwarding because the user has left your organization, another option is to convert their mailbox to a shared mailbox. This way several people can access it. However, a shared mailbox cannot exceed 50GB.

You must be an Exchange administrator or Global administrator in Office 365 to do these steps. For more information, see the topic About admin roles.

Note

If you're not using the new Microsoft 365 admin center, you can turn it on by selecting the Try the new admin center toggle located at the top of the Home page.

1. In the admin center, go to the Users > Active users page.

2. Select the name of the user whose email you want to forward to open the properties page.

3. On the Mail tab, select Manage email forwarding.

4. On the email forwarding page, select Forward all emails sent to this mailbox, enter the forwarding address, and choose whether you want to keep a copy of forwarded emails. If you don't see this option, make sure a license is assigned to the user account. Select Save changes.

   To forward to multiple email addresses, you can ask the user to set up a rule in Outlook to forward to the addresses. To learn more, see Use rules to automatically forward messages.

   Or, in the admin center, create a distribution group, add the addresses to it, and then set up forwarding to point to the DL using the instructions in this article.

5. Don't delete the account of the user who's email you're forwarding or remove their license! If you do, email forwarding will stop.

1. In the admin center, go to the Users > Active users page.

2. Select the name of the user whose email you want to forward to open the properties page.

3. Expand Mail settings, and then in the Email forwarding section, select Edit.

4. On the email forwarding page, set the toggle to On, enter the forwarding address, and choose whether you want to keep a copy of forwarded emails. If you don't see this option, make sure a license is assigned to the user account. Select Save.

   To forward to multiple email addresses, you can ask the user to set up a rule in Outlook to forward to the addresses. To learn more, see Use rules to automatically forward messages.

   Or, in the admin center, create a distribution group, add the addresses to it, and then set up forwarding to point to the DL using the instructions in this article.

5. Don't delete the account of the user who's email you're forwarding or remove their license! If you do, email forwarding will stop.

1. In the admin center, go to the Users > Active users page.

2. Select the name of the user whose email you want to forward to open the properties page.

3. Expand Mail settings, and then in the Email forwarding section, select Edit.

4. On the email forwarding page, set the toggle to On, enter the forwarding address, and choose whether you want to keep a copy of forwarded emails. If you don't see this option, make sure a license is assigned to the user account. Select Save.

   To forward to multiple email addresses, you can ask the user to set up a rule in Outlook to forward to the addresses. To learn more, see Use rules to automatically forward messages.

   Or, in the admin center, create a distribution group, add the addresses to it, and then set up forwarding to point to the DL using the instructions in this article.

   Nov 04, 2014  The file is a document (.docx), but its function is a form where you fill in certain areas (i.e. It is acts as a template in the literal definition, but is not.dotx or.dotm). Apologies for the confusion. I still have a feeling it might be a PC-to-Mac issue as a colleague who is using a PC is not having this problem. Computer file name extensions. Mar 24, 2020  If the question mark appears for only a few seconds. If your Mac displays a flashing question mark for a few moments but then continues to start up, you might need to reselect your startup disk in System Preferences. Choose System Preferences from the Apple menu (), then click Startup Disk.

5. Don't delete the account of the user who's email you're forwarding or remove their license! If you do, email forwarding will stop.

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Summary: This article describes how to update a Domain Name Service (DNS) record so that you can use Sender Policy Framework (SPF) with your custom domain in Office 365. Using SPF helps to validate outbound email sent from your custom domain.

In order to use a custom domain, Office 365 requires that you add a Sender Policy Framework (SPF) TXT record to your DNS record to help prevent spoofing. SPF identifies which mail servers are allowed to send mail on your behalf. Basically, SPF, along with DKIM, DMARC, and other technologies supported by Office 365, help prevent spoofing and phishing. SPF is added as a TXT record that is used by DNS to identify which mail servers can send mail on behalf of your custom domain. Recipient mail systems refer to the SPF TXT record to determine whether a message from your custom domain comes from an authorized messaging server.

For example, let's say that your custom domain contoso.com uses Office 365. You add an SPF TXT record that lists the Office 365 messaging servers as legitimate mail servers for your domain. When the receiving messaging server gets a message from joe@contoso.com, the server looks up the SPF TXT record for contoso.com and finds out whether the message is valid. If the receiving server finds out that the message comes from a server other than the Office 365 messaging servers listed in the SPF record, the receiving mail server can choose to reject the message as spam.

Also, if your custom domain does not have an SPF TXT record, some receiving servers may reject the message outright. This is because the receiving server cannot validate that the message comes from an authorized messaging server.

If you've already set up mail for Office 365, then you have already included Microsoft's messaging servers in DNS as an SPF TXT record. However, there are some cases where you may need to update your SPF TXT record in DNS. For example:

• Previously, you had to add a different SPF TXT record to your custom domain if you were using SharePoint Online. This is no longer required. This change should reduce the risk of SharePoint Online notification messages ending up in the Junk Email folder. Update your SPF TXT record if you are hitting the 10 lookup limit and receiving errors that say things like, 'exceeded the lookup limit' and 'too many hops'.

• If you have a hybrid environment with Office 365 and Exchange on-premises.

• You intend to set up DKIM and DMARC (recommended).

Updating your SPF TXT record for Office 365

Before you update the TXT record in DNS, you need to gather some information and determine the format of the record. This will help prevent you from generating DNS errors. For advanced examples and a more detailed discussion about supported SPF syntax, see How SPF works to prevent spoofing and phishing in Office 365.

Gather this information:

• The current SPF TXT record for your custom domain. For instructions, see Gather the information you need to create Office 365 DNS records.

• IP addresses of all on-premises messaging servers. For example, 192.168.0.1.

• Domain names to use for all third-party domains that you need to include in your SPF TXT record. Some bulk mail providers have set up subdomains to use for their customers. For example, the company MailChimp has set up servers.mcsv.net.

• Determine what enforcement rule you want to use for your SPF TXT record. We recommend -all. For detailed information about other syntax options, see SPF TXT record syntax for Office 365.

To add or update your SPF TXT record

1. Ensure that you're familiar with the SFP syntax in the following table.

   If you're using..	Common for Office 365 customers?	Add this..
   1	Any email system (required)	Common. All SPF TXT records start with this value	v=spf1
   2	Exchange Online	Common	include:spf.protection.outlook.com
   3	Exchange Online dedicated only	Not common	ip4:23.103.224.0/19 ip4:206.191.224.0/19 ip4:40.103.0.0/16 include:spf.protection.outlook.com
   4	Office 365 Germany, Microsoft Cloud Germany only	Not common	include:spf.protection.outlook.de
   5	Third-party email system	Not common	include:<domain name> Where domain name is the domain name of the third party email system.
   6	On-premises mail system. For example, Exchange Online Protection plus another mail system	Not common	Use one of these for each additional mail system: ip4:<IP address> ip6:<IP address> include:<domain name> Where the value for <IP address> is the IP address of the other mail system and <domain name> is the domain name of the other mail system that sends mail on behalf of your domain.
   7	Any email system (required)	Common. All SPF TXT records end with this value	<enforcement rule> This can be one of several values. We recommend that you use -all.

2. If you haven't already done so, form your SPF TXT record by using the syntax from the table:

   For example, if you are fully-hosted in Office 365, that is, you have no on-premises mail servers, your SPF TXT record would include rows 1, 2, and 7 and would look like this:

   v=spf1 include:spf.protection.outlook.com -all

   This is the most common Office 365 SPF TXT record. This record works for just about everyone, regardless of whether your Office 365 datacenter is located in the United States, or in Europe (including Germany), or in another location.

   However, if you have purchased Office 365 Germany, part of Microsoft Cloud Germany, you should use the include statement from line 4 instead of line 2. For example, if you are fully-hosted in Office 365 Germany, that is, you have no on-premises mail servers, your SPF TXT record would include rows 1, 4, and 7 and would look like this:

   v=spf1 include:spf.protection.outlook.de -all

   If you're already deployed in Office 365 and have set up your SPF TXT records for your custom domain, and you're migrating to Office 365 Germany, you need to update your SPF TXT record. To do this, change include:spf.protection.outlook.com to include:spf.protection.outlook.de.

3. Once you have formed your SPF TXT record, you need to update the record in DNS. You can only have one SPF TXT record for a domain. If an SPF TXT record exists, instead of adding a new record, you need to update the existing record. Go to Create DNS records for Office 365, and then click the link for your DNS host.

4. Test your SPF TXT record.

More information about SPF

For advanced examples, a more detailed discussion about supported SPF syntax, spoofing, troubleshooting, and how Office 365 supports SPF, see How SPF works to prevent spoofing and phishing in Office 365.

Next steps: After you set up SPF for Office 365

Having trouble with your SPF TXT record? Read Troubleshooting: Best practices for SPF in Office 365.

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SPF is designed to help prevent spoofing, but there are spoofing techniques that SPF cannot protect against. In order to protect against these, once you have set up SPF, you should also configure DKIM and DMARC for Office 365. To get started, see Use DKIM to validate outbound email sent from your custom domain in Office 365. Next, see Use DMARC to validate email in Office 365.