No License Found Microsoft Office Mac

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you use Office Mobile for iPhone, you receive one of the following error messages:

  1. How to Find Your Microsoft Office 2016 or 2013 Product Key Lost your Microsoft Office 2016 or 2013 product key? Here's how to find it. General Manager, VP, Lifewire.com. Tim Fisher has 30+ years' professional technology support experience. He writes troubleshooting content and is the General Manager of Lifewire.
  2. Office 2016 for mac can't find license I HAVE PAID FOR MY 2016 OFFICE FOR MAC unfortunately my office says it needs activation from Microsoft. I logged in under my correct login name but when it searches for my license, they say that there is no license under my name.

Can't Verify Subscription

You know you're paying for Microsoft Office 365, and you know your license is still valid, but the apps think otherwise. Not to worry, it's annoying, but there's a really easy fix.

Please sign in to reactivate this app.

I Found No Citation Command

No Subscription Found

We couldn't find a subscription connected to your account.

Cause

This issue occurs because a previously activated version of Office Mobile exists on the device, possibly from another subscription. Therefore, the new Office Professional Plus license cannot be applied.

Solution

To resolve this issue, follow these steps:

No License Found Microsoft Office Mac 2020

  1. Verify that you have a license assigned to youin the Office 365 portal. To do this, follow these steps:

    Note

    If you cannot sign in or do not see the Settings button, then you may not have administrative permissions or may not have a license assigned to you.

    1. Sign in to the Office 365 portal.

    2. In the left pane, select Subscriptions.

    3. In the list of subscriptions and licenses, scroll down to the Office 365 <edition> section, and then look for The latest desktop version of Office. If you see this entry in the list, you have an Office subscription that's assigned correctly.

      Note

      If you don't see a vertical scroll bar, hover the pointer over the list, press and hold the left mouse button, and then scroll.

    4. If an entry for The latest desktop version of Office does not appear in the list, contact your administrator or go to the following website:

      Given this situation, we suggest you submit a feedback to our related team via the link below:You can vote this idea or post comment here.As a workaround, you may try changing the Fonts style to check it: click Outlook Preferences Fonts.Thanks for your understanding and time.Regards,Rudy - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading this thread. Mac change microsoft theme. Hello Tom,As far as I know, we can adjust the theme of Outlook for Mac toColorful or Classic, it's not feasible to use a dark theme or darken the colors.

  2. Verify the status of the service health for the Office Subscription service.

Third-party information disclaimer

It Was Found That

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Still need help? Go to Microsoft Community.