Why Is Microsoft Outlook Not Responding Mac
Summary
- Mar 31, 2020 Type Indexing Options in the Start Search box or on the Start screen. Make sure Microsoft Outlook appears in the Included Locations column of the Indexing Options dialog box. Select Modify if Microsoft Outlook is not listed. Click the check box next to Microsoft Outlook to select it.
- Shortly after you start Microsoft Outlook for Mac 2011 on Mac OS X El Capitan (version 10.11), Outlook hangs when it tries to sync with the server. The Spinning Wait cursor is displayed, and the application status is displayed as 'Not Responding.'
If you are encountering 'Microsoft Outlook has stopped working' error on your Windows 10/8/7 computer due to unspecific reasons, you can use the useful solutions here to resolve this issue. Besides, you can try EaseUS data recovery software to recover deleted, lost, and corrupted .pst or.ost files.
This is because these processes can use a large number of resources. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. If you try to perform other actions while Outlook is in use, Outlook may not respond. Check for open dialog boxes. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If you can't find a dialog box open, move on to the next step. Step 2: Make sure Outlook isn't working on a large or long process. If the information in this Knowledge Base article does not help resolve your problem in Outlook 2016, Outlook 2013 or Outlook 2010, see the following resources for more information: More Microsoft. In Microsoft Outlook 2016 for Mac or Office for Mac 2011, you receive a 'No Results' message when you try to search for an email message or apply a filter to a folder, and task items are not displayed in the Tasks folder. Additionally, when you search for mail items by using the Mac OS native Spotlight Search, your search is unsuccessful.
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Fix 1. Remove Flawed Add-ins | Press Windows + R keys to active Run dialog. Type Outlook.exe /safe..Full steps |
Fix 2. Use Event Viewer | Type Event Viewer, and press 'Enter'. Expand 'Windows Logs'..Full steps |
Fix 3. Create a New Profile | Go to 'Control Panel > mail'. Click 'Show profile > Add'..Full steps |
Fix 4. Repair MS Office Suite | Open 'Control Panel', there, choose 'Programs and Features'..Full steps |
Fix 5. Repair Corrupt PST File | Press Windows + E to open File Explorer. Search for SCANPST in the Search bar..Full steps |
Fix 6. Recover Outlook Emails | Choose the drive X: where your lost email files were saved, and click 'Scan'..Full steps |
Like other Office software, you are very likely to meet 'Microsoft Outlook has stopped working' error while opening or sending an email with Outlook 2007, 2010, 2013, or 2016.
Outlook stopped working may occur due to several reasons, like incompatible add-ins, DLL files problem, lost or corrupted PST file, and more. Whatever the cause is, as soon as you come across Outlook not responding error, you can try the methods demonstrated below.
How to Solve 'Microsoft Outlook has stopped working' Error
When Microsoft Outlook suddenly becomes gray and says 'Not Responding' or 'Microsoft Outlook has stopped working' error, you can use the following workarounds to fix the problem.
Way 1. Remove Flawed Add-ins in Safe Mode
1. Press Windows + R keys to active Run dialog. Type Outlook.exe /safe and hit Enter to access the safe mode.
2. Go to 'File' > 'Options' > 'Add-ins' > 'Go'.
3. In the pop-up window, remove all the third-party add-ins and remain the Microsoft add-ins you need.
Way 2. Use Event Viewer
You can use Event Viewer to diagnose the reasons for Outlook stopped working in event logs.
1. In the Windows Search Box, type Event Viewer, and press Enter.
2. Expand 'Windows Logs' in Event Viewer Windows, then choose 'Application'. Find out items named 'Outlook', 'Windows Error Reporting' or 'Application Error' in the Source line. Identify the reasons, locate the error file, and delete.
If you don't find any useful information here and the Outlook keeps not working, continue to take the following measures to resolve the issue.
Way 3. Create a New Outlook Profile
1. Go to 'Control Panel' > 'mail'.
2. In the new dialog, click 'Show profile' > 'Add' and type a profile name. Click 'OK' to move on.
3. Type the email account, and click 'Next'.
4. Now, set the newly created profile as the default email profile. Then, restart your outlook.
Way 4. Repair your MS Office Suite
This operation will check and repair any errors that might cause Microsoft Outlook has stopped working or responding issue.
1. Close all the running Office applications.
2. Open 'Control Panel', there, choose 'Programs and Features'.
3. Right-click on the Microsoft Office. Select 'Change' > 'Quick Repair' > 'Repair'. After the repair process ends, restart Outlook.
Way 5. Repair Corrupt PST File with SCANPST
1. Press Windows + E to open File Explorer. Search for SCANPST in the Search bar. When you find the program, double-click to open it.
2. In the Microsoft Outlook Inbox Repair Tool window, click 'Browse' to choose the .pst file to repair.
3. Click 'Repair' to fix the damaged .pst file. When the process completes, restart Outlook.
How to Recover Lost/Deleted Outlook Emails with Email Recovery Software
What should you do if the .pst files are lost or corrupted? Or how can you recover lost Outlook emails caused by the Outlook has stopped working problem? In this situation, resort to EaseUS data recovery program for help. This data recovery software enables you to scan your computer and restore the lost or corrupted .pst files. After the recovery, you can get back all contents, such as e-mails, attachments, contacts, calendars, tasks, notes, and journals, etc.
Now, download this powerful email recovery tool to recover deleted emails and .pst/.ost files with ease.
Step 1. Choose the drive X: where your lost email files were saved, and click 'Scan'.
Outlook 2016 Not Responding Mac
Step 2. The software will initiate a scanning process immediately. The larger the drive is, the longer time it takes. Wait patiently until the scan is complete. To quickly locate the email files, you can click 'Filter' -> 'Emails', or directly search a specified file extension, such as .pst, .ost, etc.
Why Is Microsoft Outlook Not Responding Mac Fix
Step 3. In the filtered results, choose the desired email files and click 'Recover'.
Import PST/OST files into Outlook
To retrieve your email to Outlook, do as the following steps.
1. Start Outlook. Go to 'File' > 'Open & Export' > 'Import/Export' > 'Import from another program or file' > 'Open Outlook Data File'.
2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.
Conclusion
If the Microsoft Outlook has stopped working, many business works may suspend, which will bring a lot of inconveniences, even economic loss. Although there are several manual ways you can take to solve the problem, they are complicated to a different degree. Therefore, if Outlook errors cause any data loss, you'd better use a professional data recovery application to help you out, like EaseUS Data Recovery Wizard recommended her.